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The Code of Conduct are general standards of service to be provided at all times to clients and lenders alike.
Integrity |
Loans Managers shall observe high standards of honesty and integrity in conducting their business and in the provision of services. |
Objectivity |
Loans Managers shall recommend the product which best suits the client’s needs and disclose to the client any limitation on their ability to provide objective services. |
Competence |
Loans Managers shall provide competent service and advise and maintain the necessary knowledge and skill to continue to do so in those areas in which the Loans Manager is engaged. |
Fairness |
Loans Managers shall provide services in a fair and reasonable manner. |
Diligence |
Loans Managers shall act with due skill and with due care and diligence in the provision of services. |
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